behind the scenes

The People
behind SB Customer Service

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The team at your side

Our experts for your satisfaction

Do you want to know who is at your side with comprehensive expert knowledge? Here is an overview of our customer service team below. Personal contact forms the foundation for a trusting and successful cooperation.

Divisional management

Support, Spare Parts & Consultation, Modernization, Service, Logistics & Delivery

Spare parts, optimization & modernization

Offer and order processing, organization and implementation of the optimization and modernization projects

Logistics

Creation of the transport documents and organization of transport

Support, Remote Maintenance System

Location-independent real-time support, optimization of the program flow 

Service

Offer and order processing, organization and implementation of service visits, customer training, inspection and maintenance contracts