Customer Satisfaction Survey

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Dear customer,
We, the STATEC BINDER GmbH, would like to assess your satisfaction as a customer with this questionnaire, as far as our products and services are concerned. Your answers will contribute to an overall improvement of our machines and services. We therefore kindly request you to take approx. 5 to 10 minutes to complete this survey. After all, it is your help enabling us to continuously grow.

Privacy statement

Since the survey is not anonymous, we would like to explicitly remind you that your data is saved and treated confidentially in accordance to the DSVGO. Your data will not be passed on to third parties. We have a legitimate interest in data processing, because the result of the survey is a personal and important feedback concerning the value of the services provided by us.

In the course of the survey, we will be collecting the following personal data:

  • name
  • email address
  • company and function in the company
  • location and address
  • telephone number, if you want to be contacted by us
  • the personal data provided in the open text field

  • Personal data requested by us in the mandatory fields is required information, and essential in order to obtain a conclusive result of the survey. Personal data obtained through this survey is stored for a period of one year, so that we can contact you for further inquiries. After this period, personal data will be removed. If you do not want to provide any personal data, but still want to provide us with feedback, please enter “XY” in the fields where personal data is required. Your email address will then not be visible when completing the form via Microsoft Forms.

    For more information on privacy and data processing at STATEC BINDER, please visit PRIVACY POLICY.

    All rights are under the privacy policy for this survey. If you wish to assert the right to information, rectification, cancellation or revocation or opposition, please contact [email protected].

    Please also consider the privacy notices of Microsoft Forms. This is the software we use to conduct the survey.

    Thank you very much and let´s go! (Certain questions may not be relevant to you, which leads to the outcome that the survey takes less or more time, depending on the number of questions addressed to you. However, it certainly will not take more than 10 minutes.)

    Please click here to get to the survey document.